Privacy Policy

Last updated 12 November 2026

This policy explains what Zee Learn Limited collects when a student registers for the Z QUEST National Championship or uses Z Nova Plus, why we collect it, who else sees it, and what you can ask us to do about it.

1. Children

Z QUEST is for students in Grades 8 to 12, so most of the people in our records are children. We ask that a parent or legal guardian completes or supervises registration and accepts this policy on the student’s behalf.

We do not use a child’s information for advertising, we do not profile children for marketing, and we do not sell anybody’s information. We collect the least we can and still run a competition: enough to know who is taking part, to contact their family, to mark their answers and to award a prize to the right person.

2. What we collect

When a student registers, we collect:

their name;
their class or grade;
a mobile number — this is how they sign in, and we expect it will often be a parent’s;
an email address, if one is given, used for the receipt;
the school they attend, chosen from our list or added by you if it is missing.

As they take part, we also hold:

assessment attempts, answers, scores and the stage they have reached;
which lessons and tests they have opened and how far through they are, so progress can be shown and reported;
a record of the payment: the amount, our order number, the gateway’s reference, and whether it succeeded;
basic technical records such as the IP address a registration came from, which we use to stop the form being abused.

3. What we never collect

We do not see or store card, UPI or bank details. The payment is handled entirely by a third-party payment gateway on its own page. We are told whether the payment succeeded and given a reference for it, and nothing more.

4. Why we hold it

To run the competition — to register an entry, mark an assessment, decide who goes through, and award prizes to the right people.
To let a student sign in — the mobile number identifies the account, and a one-time passcode is sent to it.
To take the fee and to answer questions about a payment afterwards.
To contact a family about the stage their child has reached, a change of date, or a registration that did not complete.
To report to a school on how its own students are doing.
To keep the platform honest and working — spotting misuse, limiting repeated submissions, and fixing faults.

5. Who else sees it

The student’s school and centre. A school sees the results and progress of students registered against it.
Our payment gateway, which needs the name, mobile number and email to process the payment and issue a receipt.
Suppliers who run the platform for us — hosting, databases, and the services that send SMS and email. They act on our instructions and may not use the information for their own purposes.
Anyone we must tell by law, or where we need to in order to establish or defend a legal claim.

Names of finalists and winners, and the schools they represent, may be published as part of announcing results, and later stages may be recorded or broadcast — see our Terms of Use.

We do not sell personal information, and we never have.

6. Where it is kept

Information is held in managed databases and cloud services. Some of those suppliers operate outside India. Where information is transferred abroad we take reasonable steps to ensure it stays protected to the standard this policy describes.

7. How long we keep it

We keep a student’s registration, results and progress for as long as they take part and for a reasonable period afterwards, so results can be verified, certificates reissued and disputes settled. Payment records are kept for as long as tax and accounting law requires. When we no longer need something, we delete it or anonymise it.

8. Keeping it safe

Access to student records is restricted to staff who need it. Secrets such as payment credentials are stored encrypted rather than in plain text, connections are encrypted in transit, and administrative access is behind individual sign-ins. No system is perfectly secure, but if something goes wrong in a way that puts you at risk we will tell you and the authorities as the law requires.

9. Your rights

Under India’s Digital Personal Data Protection Act 2023, you — or a parent or guardian on a student’s behalf — may ask us to:

tell you what we hold about the student and who we have shared it with;
correct anything that is wrong or incomplete;
delete it, where we no longer need it to run the competition or to meet a legal obligation;
withdraw consent, understanding that this may end participation;
nominate somebody to exercise these rights if you are unable to.

Write to us at Zee Learn Limited, 135, Continental Building, Dr. Annie Besant Road, Worli, Mumbai 400018, or call +91 22 7154 1895. We may need to confirm who you are before we act, which protects the student.

10. Messages we send

We send messages needed to run the competition: sign-in passcodes, payment receipts, and notices about stages, dates and results. These are part of the service and cannot be turned off while a registration is active. Any purely promotional message will have a way to opt out.

11. Cookies

This site uses a small number of cookies that make it work: one that keeps an administrator signed in, and one that remembers a registration in progress so a family can find their way back to it after paying. We do not use advertising or cross-site tracking cookies.

12. Changes

We may update this policy. The date at the top shows when it last changed, and we will make a reasonable effort to tell registered participants about a change that materially affects them.

13. Contact and complaints

Write to us at Zee Learn Limited, 135, Continental Building, Dr. Annie Besant Road, Worli, Mumbai 400018, or call +91 22 7154 1895.

For a complaint, write to our grievance officer at the registered office above, marked for their attention, or by telephone on +91 22 7154 1895. We aim to acknowledge within 48 hours and resolve within 30 days. If you are not satisfied, you may complain to the Data Protection Board of India.